Questions?

What kind of pets do you allow?

Dogs and Cats allowed. We require pet rabies vaccination certificate and picture. Dog Breed Restrictions: Pets that contain a mix of any of these breeds are not permitted. American staffordshire terrier, Staffordshire bull terrier, Bull terrier, American pit bull terrier, Chow-chow, Rottweiler and American bulldog. Maximum two pets per apartment. No exotic pets are permitted, Ferrets, Rabbits, Snakes, Pot belly pigs, etc.

How many pets may I have?

The maximum pet allowance is 2.

What must I bring with me to tour an apartment?

In order to tour an apartment home within our community, you must provide valid photo government issued ID in order to conduct the tour and be able to view an available apartment home and/or model home.

How much is your application fee?

It is $25 per person over 18 years of age

What are acceptable identifications to apply?

Valid photo government issued ID

What are the income and credit qualifications?

There is a minimum income requirement, but no maximum. We require 3 times the monthly rent for the apartment home being applied for. We have credit screening approvals. Deposit is $250 up to one month rent depending on credit.

What is the acceptable proof of income?

We require 2 recent Paystubs, W-2 Form, 1099 Form, Employment offer letter, etc.

What happens if I qualify for an apartment, but my roommate does not?

In the instance your roommate does not qualify for the apartment, you may choose to qualify alone for the apartment, find a new roommate to be screened and/or if based off of credit score, you both could apply with a guarantor/co-signer to qualify for the apartment home.

Is my security deposit totally refundable?

The security deposit is refundable given the condition of the apartment once moved out. It is not completely refundable, as the final water/sewer bill will be taken from the security deposit before it is refunded to the former resident.

What about parking?

Parking fees: Parking permit fee $100 per vehicle, reserved parking $50 per month.

How much is to break the lease?

You may break the lease as long as we receive a 30-day Notice to Vacate and 2-month termination fee penalty.

What utilities are included in my lease?

Utilities are not included. Resident pay for water/sewer and electricity.

Am I required to have renters insurance?

Yes. We require residents to have renters insurance with minimum $100,000 personal liability coverage.

Do you offer furnished apartments?

We do not offer furnished apartments but furnished apartment is available with CORT furniture.

Do you offer corporate leases?

We do offer corporate leases.

If something needs to be repaired in my apartment, how do I report it?

If you need to submit a service request for maintenance to repair something in the apartment home, you may give us a call directly, come into the office in person or submit the service request online through the resident portal system.

When is my rent payment due?

Rent payments are due on the 1st of the month. However, you have until the 10th of the month to pay rent without the late penalty.

What day of the month am I liable for a late charge?

On the 11th of the month the late penalty is applied.

Do you accept online payments?

Yes, through the resident portal system.

There is a person who might be staying with me for a while, is that permitted by the lease?

If the person is 18 and over of age they are required to be a lease-holder and will have to apply and go through the screening process like every other prospective resident who would like to live in the community and can meet the qualification requirements.

Are residents permitted to paint their apartment?

Residents are permitted to paint their apartment home. We ask that upon move-out a white primer be applied to the areas of the home that were altered.

What are the schools?

Elementary School- S. Christa McAuliffe, Middle School- Roberto W. Clemente, High School- Seneca Valley